top of page
jouvertbands.webp

Questions?
We Have Answers!

Frequently Asked Questions

Shipping 

We pride ourselves on providing quality products that you would be proud to wear. Please allow 3-7 business days processing time for in stock items and 7-14 days for custom made items.

Standard Shipping: 3-5 business days

Express Shipping: 1-3 business days

Tracking information will be sent once orders are shipped. 

​

We now offer International Shipping. Rates are calculated automatically through your shipping carrier.

​

During peak Grenada Spice Mas season (typically the first 2 weeks of August), we also offer next day local delivery and pickup services within the island of Grenada! If there is a specific item you are looking for during that time, feel free to email us so we can add it to our local inventory in Grenada. 

Returns & Exchanges

We hope you’ll love every item you order, but we understand that sometimes things happen.

​

  • Defective Items: All items will be inspected before a return or exchange is approved. Items must be received within 7 days of delivery.

  • Non-Defective Items: Exchanges within 7 days of delivery.

  • Final Sale & Intimates: Please note that all items marked “Final Sale”, as well as custom-made items, swimwear, hosiery, underwear, and monokinis, are not eligible for return or exchange due to sanitary reasons, unless deemed defective. 

  • Contact us at info@jouvertjungle.com for return authorization prior to sending anything back. Please put "Return - Order #" in the subject line. 

Anything we didn't answer?

Drop us a line at info@jouvertjungle.com or

send us a DM on Instagram @JouvertJungle

Free Shipping in the US over $99! ​

bottom of page