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We pride ourselves on providing quality products that you would be proud to wear (or gift). Please allow 3-7 business days processing time for in stock items and 7-14 days for custom made items.

Standard Shipping: 3-5 business days

Express Shipping: 1-3 business days

Tracking information will be sent once orders are shipped. 

We hope you’ll love every item you order, but we understand that sometimes things happen.

• Defective Items: All items will be inspected before a return or exchange is approved. Items must be received within 7 days of delivery.

• Non-Defective Items: Exchanges within 7 days of delivery.

• Final Sale & Intimates: Please note that all items marked “Final Sale”, as well as custom-made items, swimwear, hosiery, underwear, and monokinis, are not eligible for return or exchange due to sanitary reasons.

• Contact us at info@jouvertjungle.com for return authorization prior to sending anything back. Please put "Return - Order #" in the subject line.