
Questions?
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Frequently Asked Questions
Shipping
We pride ourselves on providing quality products that you would be proud to wear. Please allow 3-7 business days processing time for in stock items and 7-14 days for custom made items.
Standard Shipping: 3-5 business days
Express Shipping: 1-3 business days
Tracking information will be sent once orders are shipped.
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We now offer International Shipping. Rates are calculated automatically through your shipping carrier.
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During peak Grenada Spice Mas season (typically the first 2 weeks of August), we also offer next day local delivery and pickup services within the island of Grenada! If there is a specific item you are looking for during that time, feel free to email us so we can add it to our local inventory in Grenada.
Returns & Exchanges
We hope you’ll love every item you order, but we understand that sometimes things happen.
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Defective Items: All items will be inspected before a return or exchange is approved. Items must be received within 7 days of delivery.
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Non-Defective Items: Exchanges within 7 days of delivery.
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Final Sale & Intimates: Please note that all items marked “Final Sale”, as well as custom-made items, swimwear, hosiery, underwear, and monokinis, are not eligible for return or exchange due to sanitary reasons, unless deemed defective.
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Contact us at info@jouvertjungle.com for return authorization prior to sending anything back. Please put "Return - Order #" in the subject line.
Anything we didn't answer?
Drop us a line at info@jouvertjungle.com or
send us a DM on Instagram @JouvertJungle
Free Shipping in the US over $99! ​